Burt Hunter: dutifully calling back one of his clients!

This is a good question. 30% of the lawyers I deal with WILL NOT call me back. My theory is 20% just can't manage their time, or they don't have sufficient staff to return the call for them. But 10% have cynically decided they do not care. I strongly suggest that you avoid that 10%, and for the 20%, they probably aren't that good, They may be well intentioned but overwhelmed. Hire the lawyer who has plenty of staff, plenty of energy, a good reputation, WHO WILL CALL YOU BACK!